Frequently Asked Questions
Quick answers about booking and joining a trip with The Overlander.
How do I book a trip?
Pick a package and a plan, choose your travel date and number of travelers, then send your request. Your booking is saved on the website, and you continue on WhatsApp where our team confirms the details with you. You need to be logged in to send a request.
Do I pay on the website?
No. The website is for browsing and sending your request. Payment is arranged directly with our team on WhatsApp after your request is received.
How much does a trip cost?
The price depends on the route, the plan, and your group size. Message us on WhatsApp for a current quote. The price covers everything listed in your chosen plan, with no hidden charges.
What is the difference between Transportation Only and All In?
Transportation Only covers the ride. All In adds extras such as snacks, entrance tickets, or a local guide. The exact features of each plan are listed on the package page.
Can I change or cancel my booking?
Yes. You can edit or cancel a reservation from My Bookings up to 14 days before your trip date. Within 14 days, please contact us on WhatsApp.
Can I customize the route or choose my own start point?
Yes. Use the custom trip request on the Packages page to tell us what you have in mind. We are flexible on the starting point.
How do I know if my date is available?
Some departures have limited seats. Use the date checker on each package page to see how many slots are left before you book.
Do you provide photos or videos of the trip?
Yes. We include free short documentation of your trip, photos and videos, so you can focus on enjoying the journey.